Skip to main content

I can't log into my fan account even though I know I've made purchases.

We don't automatically create an account for you when you make a purchase, so it's possible you don't have one yet. You can create a fan account and link your purchases to it, though.

We don't automatically create an account for you if you make a purchase, so it's possible you simply never signed up.

If you'd like to create a new fan account, just enter the email address you used to make purchases on this page. Your purchases will then display in your collection, complete with download links that won't expire. You'll also get access to all the other great features that come with fan accounts, including our listening app for iOS and Android.

If you've made purchases with multiple email addresses, here's how to link them to your new account.

Did this answer your question?