Bandcamp

Info on our subscription service, Bandcamp Pro

Bandcamp Pro

How do I view the location of my buyers?Go to the maps section of your stats page.How is a buyer’s location determined?Regular accounts sh...

How do I view the location of my buyers?

Export your sales from Tools page. You will see columns in the exported file for location and referrer.

How do I view the referrer data of my sales?

We recently updated our Google Analytics to GA4, as Universal Analytics will stop being supported by Google starting July 1, 2023. If you ...

How do I connect Bandcamp to Google Analytics?

Pro Stats

With private streaming links, you can share your music anywhere you can send a URL. Now if you want something to be broadly available, we ...

How can I send my private streaming links?

Using your Bandcamp subdomain as your Bluesky handle lets your Bluesky followers know it’s really you. For example, instead of your handle...

How do I use my Bandcamp subdomain as my Bluesky handle?

Due to recent changes in the handling of third-party cookies, we are currently unable to support custom domains. We're continuing to inves...

How do I set up a custom domain on Bandcamp?

Note that this feature only works for albums that are private and will not function on releases that are already available.Private streami...

How does private streaming work?

It depends on your definition of “secure.” You control where the links go and how they are distributed. The private streaming table will s...

Are private streams secure?

For Artists:
There are no restrictions on how many links you can generate for a particular track or album on any given day or on the numbe...

Are there any restrictions on private streaming?

Head to a track’s editor page, or click on an individual track in an album editor - you’ll then see this “add video” link towards the bott...

How do I upload a video?

If you’re using Internet Explorer 9 or lower, or Opera 11.6 or lower, then you won’t be able to select multiple files at once from the fil...

Why isn’t batch upload working on my browser?

Pro Tools

How to change the PayPal account that is billed for Bandcamp Pro:
Unfortunately, because of the way PayPal's recurring billing system work...

How do I change the account or billing method for Bandcamp Pro? 

Sorry, we don’t provide invoices. If you’re subscribed to Bandcamp Pro or Bandcamp for Labels, you can log in to your PayPal account and p...

Do you provide invoices for my subscription to Bandcamp Pro or Bandcamp for Labels?

How do I cancel my Pro subscription, and what’s your refund policy?
You can cancel your subscription at any time by going to the Account D...

How do I cancel my Pro subscription, and what happens when I do?

Head on over here. If you don’t have an artist account yet, you’ll first need to sign up. If you already have an account, just log in and ...

How do I sign up for Bandcamp Pro?

Setup and billing

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