At the moment, there isn't a way to exclude certain countries entirely from purchasing merch. For now, if you receive orders from any territories where you’re unable to ship merch, you should refund the fan for their purchase. We would also recommend that you note in your item’s description any areas where you are unable to ship.
Hey there! We’re experiencing a high volume of emails at this time and our response times are slower than usual. In the meantime, we’ve put together a list of common questions to help. We appreciate your patience.
Bandcamp Help Center
Artists & Labels
Shipping and Fulfillment
Articles in this section
- Can I use Shipstation for my merch orders?
- How do I fulfill merch orders on Bandcamp?
- If a fan buys two or more physical items, how are the shipping costs calculated?
- Can I ship from multiple locations?
- Can I restrict which countries I ship merch to?
- Can you store and ship my merch?
- I run a fulfillment service. How can I connect with my clients on Bandcamp?
- Integrating with ShipStation
- HS codes for international shipping