At the moment, there isn't a way to exclude certain countries entirely from purchasing merch. For now, if you receive orders from any territories where you’re unable to ship merch, you should refund the fan for their purchase. We would also recommend that you note in your item’s description any areas where you are unable to ship.
Hey there! We’re experiencing a very high volume of emails from our COVID-19 fundraisers and as a result, our response times are slow. We put together a list of common questions to help you help yourself in the meantime - power!
Bandcamp Help Center
Artists & Labels
Shipping and fulfillment
Articles in this section
- Can I restrict which countries I ship merch to?
- Can you store and ship my merch?
- How do I fulfill merch orders on Bandcamp?
- Can I ship from multiple locations?
- If a fan buys two or more physical items, how are the shipping costs calculated?
- I run a fulfillment service. How can I connect with my clients on Bandcamp?