Triple, then quadruple check that you’ve typed the correct information into all the fields. If yes, we suggest contacting your credit card provider, or you might want try completing your purchase with PayPal instead.
Hey there! We’re experiencing a very high volume of emails from our COVID-19 fundraisers and as a result, our response times are slow. We put together a list of common questions to help you help yourself in the meantime - power!
Articles in this section
- Payment Troubleshooting
- Paying with PayPal
- Paying with a credit or bank/debit card
- Sending gifts
- Gift cards
- How do I modify or remove my stored credit card details?
- How are credit card payments kept secure?
- Where do I enter my discount code?
- How do I contact an artist or label?
- Can I see prices converted to my local currency? How do I see the cost of shipping to my location?