Triple, then quadruple check that you’ve typed the correct information into all the fields. If yes, we suggest contacting your credit card provider, or you might want try completing your purchase with PayPal instead.
Hey there! We’re experiencing a high volume of emails at this time and our response times are slower than usual. In the meantime, we’ve put together a list of common questions to help. We appreciate your patience.
Articles in this section
- Payment Troubleshooting
- Paying with PayPal
- Paying with a credit or bank/debit card
- Sending gifts
- Gift cards
- How do I modify or remove my stored credit card details?
- How are credit card payments kept secure?
- Where do I enter my discount code?
- How do I contact an artist or label?
- Can I see prices converted to my local currency? How do I see the cost of shipping to my location?