To stop receiving emails about a particular artist or label, just click “unfollow” beside their profile image on your Following tab, or the “unfollow” or “unsubscribe” link at the bottom of any email we send. You’ll find additional email management options under the Notifications section in gear > Settings > Fan.
Bandcamp Support is experiencing an unusually high volume of emails from our wonderfully successful fundraisers this summer, so our responses may take an extra few days. We put together a list of common questions to help you help yourself in the meantime - power!
Articles in this section
- Where’s my receipt email?
- Where’s my download link?
- Can I re-download my purchases?
- How do I see a list of my previous purchases?
- I no longer want to receive emails. How do I unsubscribe?
- Can I use the music that I bought in my YouTube video/commercial/podcast?
- My downloads won't play in my DJ tools. What's up?
- I pre-ordered an album, and it’s now been released, but I still haven’t received my link to the full download.
- I submitted my email address in exchange for a free download, but the download link hasn’t arrived.
- Do you provide invoices for purchases?