To stop receiving emails about a particular artist or label, just click “unfollow” beside their profile image on your Following tab, or the “unfollow” or “unsubscribe” link at the bottom of any email we send. You’ll find additional email management options under the Notifications section in gear > Settings > Fan.
Hey there! We’re experiencing a high volume of emails at this time and our response times are slower than usual. In the meantime, we’ve put together a list of common questions to help. We appreciate your patience.
Articles in this section
- Where’s my receipt email or download link?
- Why is my download missing tracks?
- Some tracks are only 30 seconds long or samples. What gives?
- I just subscribed to an artist or label but I don’t see any of their releases. What gives?
- Can I re-download my purchases?
- How do I see a list of my previous purchases?
- I no longer want to receive emails. How do I unsubscribe?
- Can I use the music that I bought in my YouTube video/commercial/podcast?
- My downloads won’t play in my audio player. What’s up?
- I pre-ordered an album, and it’s now been released, but I still haven’t received my link to the full download.