Bandcamp Support is experiencing an unusually high volume of emails from our wonderfully successful Friday COVID-19 fundraiser for artists and our responses may take an extra few days. We put together a list of common questions to help you help yourself in the meantime - power!
Bandcamp Help Center
Artists & Labels
Articles in this section
- What’s an artist subscription? Why should I make one? What can they do? Can I see some examples?
- Should I choose monthly, or annual billing?
- When are subscribers charged, and when do I get paid?
- How much are transaction fees for artist subscriptions?
- What happens to existing subscribers if I change the price or term of my subscription?
- What video file types do you accept?
- What is the maximum video upload size?
- How does a subscriber cancel, and what happens when they do?