If your receipt email is missing, here's what to do:
- First, check your spam folder.
- Next, double check that you’re looking in the right email inbox; maybe you purchased the item with a different email address entirely. Try checking any alternate email inboxes.
- If you're simply trying to download your purchase, you can also download via your Collection page if you have a fan account. Here's how to link an alternate purchase email to your Collection.
- If the receipt went to an address you cannot access, let us know what you purchased and we’ll re-send your receipt.