We’ve definitely sent the email. Unfortunately, many things can happen once it leaves our servers, so if you haven’t received it yet and it’s not in your spam folder, we suggest waiting a few hours, and if it still hasn’t arrived, trying again. If that doesn’t do the trick, try entering a different email address.
Articles in this section
- Where’s my receipt email?
- Are Bandcamp's download formats DRM-free?
- Do you provide invoices for purchases?
- Where’s my download link?
- Can I re-download my purchases?
- How do I see a list of my previous purchases?
- I no longer want to receive emails. How do I unsubscribe?
- Can I use the music that I bought in my YouTube video/commercial/podcast?
- I submitted my email address in exchange for a free download, but the download link hasn’t arrived.
- I pre-ordered an album, and it’s now been released, but I still haven’t received my link to the full download.