Contact the seller directly to work out an exchange or request a refund. To do so click the “Contact” link on their Bandcamp page or in your Bandcamp receipt. In the unlikely event you don’t hear back from the seller, consider opening a dispute over that payment through PayPal. If you completed your purchase using a credit or debit card on Bandcamp, please contact Bandcamp support.
Bandcamp Support is experiencing an unusually high volume of emails from our wonderfully successful fundraisers this summer, so our responses may take an extra few days. We put together a list of common questions to help you help yourself in the meantime - power!