Contact the seller directly to work out an exchange or request a refund. To do so click the “Contact” link on their Bandcamp page or in your Bandcamp receipt. In the unlikely event you don’t hear back from the seller, consider opening a dispute over that payment through PayPal. If you completed your purchase using a credit or debit card on Bandcamp, please contact Bandcamp support.
Bandcamp Support is experiencing an unusually high volume of emails from our wonderfully successful Friday COVID-19 fundraiser for artists and our responses may take an extra few days. We put together a list of common questions to help you help yourself in the meantime - power!