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Hey there! We’re experiencing a very high volume of emails from our COVID-19 fundraisers and as a result, our response times are slow. We put together a list of common questions to help you help yourself in the meantime - power!

  1. Bandcamp Help Center
  2. Fans & Buyers
  3. Fan app and streaming

  1. Bandcamp Help Center
  2. Fans & Buyers
  3. Fan app and streaming

Articles in this section

  • I’m having trouble streaming tracks on the website.
  • App troubleshooting
  • I’m having trouble activating my account.
  • Where do I get the app?
  • Playback in the app is flaky, or streaming is stopping and starting.
  • Can I manually cache my purchases in the app?
  • Can I download my purchases directly from the app?
  • Can I create a playlist?
  • When are you going to add scrobbling to the app?

I’m having trouble streaming tracks on the website.

Fret not, please check this out.

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Related articles

  • General troubleshooting
  • Where do I get the app?
  • Playback in the app is flaky, or streaming is stopping and starting.
  • Can I use the music that I bought in my YouTube video/commercial/podcast?
  • Fundraiser Help
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