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Hey there! We’re experiencing a high volume of emails at this time and our response times are slower than usual. In the meantime, we’ve put together a list of common questions to help. We appreciate your patience.

  1. Bandcamp Help Center
  2. Fans & Buyers
  3. Digital purchases

  1. Bandcamp Help Center
  2. Fans & Buyers
  3. Digital purchases

Articles in this section

  • Where’s my receipt email?
  • Why is my download missing tracks?
  • Some tracks are only 30 seconds long or samples. What gives?
  • I just subscribed to an artist or label but I don’t see any of their releases. What gives?
  • Where’s my download link?
  • Can I re-download my purchases?
  • How do I see a list of my previous purchases?
  • I no longer want to receive emails. How do I unsubscribe?
  • Can I use the music that I bought in my YouTube video/commercial/podcast?
  • My downloads won’t play in my audio player. What’s up?
See more

Do you provide invoices for purchases?

Sorry, we don't provide invoices. We do send email receipts for all purchases, which you can print off if you require a transaction record.

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  • Are Bandcamp's download formats DRM-free?
  • Can I re-download my purchases?
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