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Hey there! We’re experiencing a high volume of emails at this time and our response times are slower than usual. In the meantime, we’ve put together a list of common questions to help. We appreciate your patience.

  1. Bandcamp Help Center
  2. Fans & Buyers
  3. Digital purchases

  1. Bandcamp Help Center
  2. Fans & Buyers
  3. Digital purchases

Articles in this section

  • Where’s my receipt email?
  • Why is my download missing tracks?
  • Some tracks are only 30 seconds long or samples. What gives?
  • I just subscribed to an artist or label but I don’t see any of their releases. What gives?
  • Where’s my download link?
  • Can I re-download my purchases?
  • How do I see a list of my previous purchases?
  • I no longer want to receive emails. How do I unsubscribe?
  • Can I use the music that I bought in my YouTube video/commercial/podcast?
  • My downloads won’t play in my audio player. What’s up?
See more

Are Bandcamp's download formats DRM-free?

Yep, all of the files you download on Bandcamp are 100% DRM-free.

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Related articles

  • Can I use the music that I bought in my YouTube video/commercial/podcast?
  • Can I re-download my purchases?
  • Which audio format should I download?
  • My downloads won’t play in my audio player. What’s up?
  • Where do I download my purchase?
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