Sorry, no. Purchases are tied to emails, so if a payment email is unlinked from your Fan account, the items you bought using that email will disappear from your Collection. If an old email is linked to your account, don’t worry — you can link up a new payment email address and make new purchases without worrying about your old address.
Hey there! We’re experiencing a very high volume of emails from our COVID-19 fundraisers and as a result, our response times are slow. We put together a list of common questions to help you help yourself in the meantime - power!
Articles in this section
- Some of my purchases are missing from my collection. What do I do?
- I never received the activation email for my fan account, now what?
- How do I add music to my collection?
- I accidentally made more than one fan account, how do I merge them?
- Can I make my collection private?
- How do I cancel my subscription to an artist?
- How do I unhide a hidden purchase in my collection?
- How do I delete items from my collection?
- Can I unlink a payment email from my Fan account?
- How do I delete my fan account?