All audio files are uploaded directly to Bandcamp by artists and labels, and must meet our upload requirements. Files must be at least 16-bit, 44.1 kHz lossless files (WAV, AIFF, or FLAC) in stereo to ensure that fans are able to purchase music at the highest quality available. However, from time to time we’ve seen issues crop up with the files that artists upload: sometimes the tracks are in the wrong order, duplicated, missing, or contain unintended blips and cracks.
If you’re encountering a problem with the original files, reach out to the artist to request they check and, if necessary, replace the audio files. If you already purchased a digital copy, your download link and streams will update automatically with the new files.
To contact the artist, click the “Contact” link on the lower right hand side of their page.
If you’re having trouble streaming or downloading in general, check out our troubleshooting tips.