Our policy is to issue refunds if you could not access the show for a technical reason. We aren't able to issue refunds when a ticket has been redeemed and the show was attended.
Hey there! We’re experiencing a very high volume of emails from our COVID-19 fundraisers and as a result, our response times are slow. We put together a list of common questions to help you help yourself in the meantime - power!
Bandcamp Help Center
Fans & Buyers
Attending a live stream
Articles in this section
- I need a refund for my live stream ticket.
- I missed some (or all) of the live stream!
- I can't attend the live stream. Can I transfer my tickets to someone else?
- I bought a ticket for a live stream, but I can't find my receipt.
- The live stream I am watching is having problems with streaming quality.
- I can't see the live stream chat.
- I bought a ticket but I’m not able to get into the live stream!