If you need to change your shipping information for an artist or label subscription, send a message over to our Support team and we’ll update it for you.
Hey there! We’re experiencing a high volume of emails at this time and our response times are slower than usual. In the meantime, we’ve put together a list of common questions to help. We appreciate your patience.
Bandcamp Help Center
Fans & Buyers
Merch from artists and labels
Articles in this section
- What’s the status of my merch order?
- How do I update my shipping address for an artist or label that I’m subscribed to?
- I received my physical order, but something is missing.
- I purchased a physical release – where's my digital copy?
- Why did I get a notification about an older order now being shipped?
- Can I purchase this album on CD/cassette/vinyl?
- I haven’t received my physical order, what should I do?
- I need to update my shipping address.
- I’d like to change or cancel my order.
- The item I received is damaged or incorrect.