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Hey there! We’re experiencing a very high volume of emails from our COVID-19 fundraisers and as a result, our response times are slow. We put together a list of common questions to help you help yourself in the meantime - power!

Bandcamp Help Center

Artists & Labels

Selling merch

Bandcamp Help Center
Artists & Labels
Selling merch

Selling merch

Setup

How do I reorder my merch?
Why should I put my merch up on Bandcamp?
How do I sell merch on Bandcamp?
Why do I have to add images of my merch?
How do I delete a merch item?

Shipping and fulfillment

How do I fulfill merch orders on Bandcamp?
Can you store and ship my merch?
Can I ship from multiple locations?
If a fan buys two or more physical items, how are the shipping costs calculated?
Can I restrict which countries I ship merch to?

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Merch issues

I’m selling merch, but it's been delayed. What should I do?
How do I issue a refund to my fan?
A fan opened a dispute against a merch order. What should I do?

Bandcamp Help Center

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