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Hey there! We’re experiencing a very high volume of emails from our COVID-19 fundraisers and as a result, our response times are slow. We put together a list of common questions to help you help yourself in the meantime - power!

  1. Bandcamp Help Center
  2. Artists & Labels
  3. Selling merch

  1. Bandcamp Help Center
  2. Artists & Labels
  3. Selling merch

Selling merch

Setup

  • Why should I put my merch up on Bandcamp?
  • How do I sell merch on Bandcamp?
  • Why do I have to add images of my merch?
  • How do I delete a merch item?

Shipping and fulfillment

  • Can you store and ship my merch?
  • How do I fulfill merch orders on Bandcamp?
  • Can I ship from multiple locations?
  • If a fan buys two or more physical items, how are the shipping costs calculated?

Merch issues

  • I’m selling merch, but it's been delayed. What should I do?
  • How do I issue a refund to my fan?
  • A fan opened a dispute against a merch order. What should I do?
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