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Hey there! We’re experiencing a very high volume of emails from our COVID-19 fundraisers and as a result, our response times are slow. We put together a list of common questions to help you help yourself in the meantime - power!

  1. Bandcamp Help Center
  2. Artists & Labels
  3. Bandcamp Pro

  1. Bandcamp Help Center
  2. Artists & Labels
  3. Bandcamp Pro

Bandcamp Pro

Setup and billing

  • How do I change the account or billing method for Bandcamp Pro? 
  • Do you provide invoices for my subscription to Bandcamp Pro or Bandcamp for Labels?
  • How do I cancel my Pro subscription, and what happens when I do?

Pro Stats

  • How do I view the location of my buyers?
  • How do I view the referrer data of my sales?
  • How do I connect Bandcamp to Google Analytics?

Pro Tools

  • How do I set up a custom domain on Bandcamp?
  • How does private streaming work?
  • Are private streams secure?
  • Are there any restrictions on private streaming?
  • How do I turn off streaming on a track?
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Bandcamp Help Center
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