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Hey there! We’re experiencing a very high volume of emails from our COVID-19 fundraisers and as a result, our response times are slow. We put together a list of common questions to help you help yourself in the meantime - power!

  1. Bandcamp Help Center
  2. Fans & Buyers
  3. Merch from artists and labels

  1. Bandcamp Help Center
  2. Fans & Buyers
  3. Merch from artists and labels

Merch from artists and labels

  • What’s the status of my merch order?
  • I haven’t received my physical order, what should I do?
  • I need to update my shipping address.
  • I’d like to change my order.
  • The item I received is damaged or incorrect.
  • Shipping for this item seems very expensive. Why?
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