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Hey there! We’re experiencing a high volume of emails at this time and our response times are slower than usual. In the meantime, we’ve put together a list of common questions to help. We appreciate your patience.

  1. Bandcamp Help Center
  2. Fans & Buyers
  3. Buying and paying

  1. Bandcamp Help Center
  2. Fans & Buyers
  3. Buying and paying

Buying and paying

  • Payment Troubleshooting
  • Paying with PayPal
  • Paying with a credit or bank/debit card
  • Sending gifts
  • Gift cards
  • How do I modify or remove my stored credit card details?
  • How are credit card payments kept secure?
  • Where do I enter my discount code?
  • How do I contact an artist or label?
  • Can I see prices converted to my local currency? How do I see the cost of shipping to my location?
  • I lost my cart.
  • How do I request a refund?
  • My card was declined. What should I do?
  • My card was declined, but you still charged me!
Bandcamp Help Center
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