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Bandcamp Support is experiencing an unusually high volume of emails from our wonderfully successful Friday COVID-19 fundraiser for artists and our responses may take an extra few days. We put together a list of common questions to help you help yourself in the meantime - power!

Bandcamp Help Center

Fans & Buyers

Vinyl campaigns

Bandcamp Help Center
Fans & Buyers
Vinyl campaigns

Vinyl campaigns

Before pledging

What does pledging to a campaign mean? How does it work?
How do I pledge?
Does my pledge include shipping and taxes?
Can I pledge more than once?

After pledging

How can I check on the status of a campaign? How will I know if it succeeds?
How do I change my pledge amount?
How do I change the shipping address associated with my pledge?
How do I change the credit card associated with my pledge?
How do I cancel my pledge?

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When the campaign succeeds

How is my record shipped when the campaign succeeds? Can I track it?
How long will it take for my record to arrive when the campaign succeeds?
I didn’t receive my record, or it arrived damaged. Help!

Bandcamp Help Center

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