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Hey there! We’re experiencing a high volume of emails at this time and our response times are slower than usual. In the meantime, we’ve put together a list of common questions to help. We appreciate your patience.

  1. Bandcamp Help Center
  2. Artists & Labels
  3. Selling merch

  1. Bandcamp Help Center
  2. Artists & Labels
  3. Selling merch

Selling merch

Merch Issues

  • I’m selling merch, but it's been delayed. What should I do?
  • How do I issue a refund to my fan?
  • A fan opened a dispute against a merch order. What should I do?

Shipping and Fulfillment

  • Can I use Shipstation for my merch orders?
  • How do I fulfill merch orders on Bandcamp?
  • If a fan buys two or more physical items, how are the shipping costs calculated?
  • Can I ship from multiple locations?
  • Can I restrict which countries I ship merch to?
See all 8 articles

Setup

  • Why should I put my merch up on Bandcamp?
  • How do I sell merch on Bandcamp?
  • How do I reorder my merch?
  • Do you make t-shirts, press vinyl or duplicate CDs?
  • Why do I have to add images of my merch?
See all 6 articles
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