ShipStation is an order management suite that collects physical sales information from all of your merch stores and lets you manage them in one place. Bandcamp connects directly with their system to help you fulfill your orders.
For Artist accounts: This feature isn’t automatically enabled so you’ll want to contact us to get it activated.
For Label accounts: This feature is automatically enabled when you sign up or convert your Artist account to a Label account. Go to gear > Settings > Shipstation to enter your Shipstation credentials.
Once ShipStation syncing has been enabled for your Bandcamp account, you'll see a set of credentials on your Bandcamp Settings page. These credentials sync your Bandcamp merch orders with your ShipStation account. More information on making the connection can be found here, and ShipStation has some additional tips on using their Bandcamp integration.
It's worth noting that marking orders as shipped within ShipStation skips Bandcamp's shipping notification emails. You'll want to make sure those are enabled on ShipStation's end to ensure your fans are receiving their order updates.