In order for your sales to be included in the reports, they need to fulfill a few conditions. First, for each album destined for the charts you’ll need to enter a valid UPC, and for each track, an ISRC. If you’ve added a UPC/EAN for a physical item, we’ll report the sale of that item to the charts instead of the digital sale.
Additionally, SoundScan requires that albums sell for at least $3.49 USD, and that single tracks be sold for at least $0.39 USD (or the equivalent in your currency).
In order to count toward Official Charts, albums must sell for at least $3.75 GBP, and tracks for at least $0.40 GBP (or the equivalent).
ARIA Charts and NZ Music Charts do not enforce any particular minimum price, but they do require the album or track be purchased in order to be counted.
Lastly, the charts require that we only report sales of physical items when they’ve been shipped. Please use the “marked as shipped” flag to ensure sales of physical items are in fact reported to the charts.