アーティスト／レーベル
Site design
Account basics
Uploading music
- Why won’t my tracks upload?
- How and why should I upload lossless files?
- Can I upload files with sample rates greater than 44.1 KHz?
- Can I upload my 24-bit tracks?
- What’s the maximum upload size?
- Does Bandcamp take any ownership rights in my music?
Album & track editing
- How do I edit or delete a track?
- How do I change the order of an album’s tracks?
- How do I change the featured track on my album?
- Can I disable downloading of my music?
- My songs have lyrics. Should I bother adding them?
- If I set a release date to some time in the future, will my music be hidden until then?
Audio FAQ
- What format/quality are the streams on Bandcamp?
- I lost my original audio files! Can I download them from my Bandcamp account?
- I hear a warbling sound when I stream. Is it your fault?
- Does Bandcamp support 30-second snippets?
- I heard you can steal music on Bandcamp. What are you doing about this?
- Does Bandcamp add metadata to the downloadable tracks?
Getting paid
- How do I get paid on Bandcamp?
- Setting up your PayPal account
- How much are payment processor fees for transactions that include physical merchandise?
- How much are payment processor fees for digital sales?
- Reading your sales report
- How do I know when my next payout is going to arrive?
Selling FAQ
- I already have a direct-to-fan store on my own site, why bother setting up on Bandcamp?
- How much does it cost to use Bandcamp?
- What about taxes?
- How do I change my currency?
- Which currencies does Bandcamp support?
- What pricing performs best?
Selling merch
- Why should I put my merch up on Bandcamp?
- How do I sell merch on Bandcamp?
- Do you make t-shirts, press vinyl or duplicate CDs?
- Why do I have to add images of my merch?
- Can you store and ship my merch?
- If a fan buys two or more physical items, how are the shipping costs calculated?
Album pre-orders
- How do I set up a pre-order?
- How do pre-orders work with physical packages?
- Can I set my pre-order to automatically release at a certain time?
- Can I send out track/album codes for my album during the pre-order?
- Will my fans be notified when I release my pre-order?
- Please back up to the beginning. Why would I want to do a pre-order?
Embedding Bandcamp music on other sites
Music charts
- How do I get my sales reported to music charts?
- Which charts does Bandcamp report to, and when?
- Does Bandcamp supply UPCs and ISRCs?
- Why am I getting an error that says my code isn’t valid?
- Are all sales eligible for reporting?
- Will the ISRCs be embedded in downloaded audio files?
Track/album codes
- Track/album code tutorial
- Do track/album codes expire?
- Can I make changes to my track or album after I’ve generated codes for it?
- Do codes work with private albums?
- Do codes work with album drafts?
- Couldn’t someone just share a code with as many people as they like? How do I stop renegade downloaders?
Discount codes
Collecting emails
Bandcamp for Labels
- How do I set up a label account on Bandcamp?
- Can I see some examples of other labels that are already on Bandcamp?
- I already have a direct-to-fan store for my label, why bother setting up on Bandcamp?
- I’ve just signed a new artist, how do I add them to my label account?
- Can I customize the order in which artists appear in the artists tab?
- Can I customize the order in which releases appear in the music tab?
Bandcamp Pro
- How do I set up a custom domain on Bandcamp?
- How do I view the location of my buyers?
- How do I view the referrer data of my sales?
- How do I connect Bandcamp to Google Analytics?
- How does private streaming work?
- Are private streams secure?
Artist subscriptions
- What’s an artist subscription? Why should I make one? What can they do? Can I see some examples?
- Should I choose monthly, or annual billing?
- When are subscribers charged, and when do I get paid?
- How much are transaction fees for artist subscriptions?
- What happens to existing subscribers if I change the price or term of my subscription?
- What video file types do you accept?