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Payment Troubleshooting

If your payment isn’t working, it could be due to card issues, billing details, or your bank blocking the charge. Try checking your details and using another payment method if needed. If it still doesn’t work, your bank or Bandcamp Support may help.

If you’re having issues completing your purchases on the site, there are a few steps you may want to take.

  • Make sure you’ve entered your payment information correctly

  • If the credit card you’re attempting to use is continuously being declined, you might try completing your purchase with PayPal

  • Check our General Troubleshooting guide for steps on checking your browser

  • Contact your payment provider for detailed information about why this transaction is being declined

None of the above working? Yikes! Get in touch so that we can take a closer look.

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