Skip to main content

Payment Troubleshooting

If you’re having issues completing your purchases on the site, there are a few steps you may want to take.  Make sure you’ve entered your...

If you’re having issues completing your purchases on the site, there are a few steps you may want to take.

  • Make sure you’ve entered your payment information correctly

  • If the credit card you’re attempting to use is continuously being declined, you might try completing your purchase with PayPal

  • Check our General Troubleshooting guide for steps on checking your browser

  • Contact your payment provider for detailed information about why this transaction is being declined

None of the above working? Yikes! Get in touch so that we can take a closer look.

Did this answer your question?