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My card was declined, but you still charged me!

If your card was declined but you still see a charge, it’s usually a temporary authorization from your bank, not a completed payment. These holds often disappear on their own after a few days. If it doesn't, contact your bank for more information.

You are likely are seeing a pending transaction created when we attempted to charge your card, but were unable to complete the transaction. Those funds will not be withdrawn from your account. Most pending charges will clear up within 5-10 business days, though it may take up to 30 days depending on your card issuer. If you still haven’t seen this charge disappear within a reasonable amount of time, you may want to check with your bank or credit card provider for more information.

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