Bandcamp

For an overview of how subscriptions work, please visit this page. You’ll also find a link to that guide by opening your user drop-down me...

Setting up your artist subscription

What’s an artist subscription? Why should I make one? What can they do? Can I see some examples?

It’s entirely up to you and what you think will work best with your fans, given what you plan to offer. Monthly billing has the advantage ...

Should I choose monthly, or annual billing?

Fans are charged at the time they subscribe, and then monthly or annually thereafter, depending on the term you choose. You, the artist, a...

When are subscribers charged, and when do I get paid?

For artist subscriptions, Stripe’s standard transaction fee is 2.9% + $0.30 USD. Fees may vary depending on geographic location.

How much are transaction fees for artist subscriptions?

Existing subscribers continue to be charged at the same rate/term they signed up under. The new rate/term applies to new subscribers only.

What happens to existing subscribers if I change the price or term of my subscription?

Generally, we support any kind of video file (for example .mp4, .avi, .wmv, and .mov) and the vast majority of video and audio codecs (for...

What video file types do you accept?

The max upload size for videos is 500MB, which works out to about 15 minutes at HD-quality. You’ll minimize your upload time and still get...

What is the maximum video upload size?

Subscribers can cancel at any time by visiting their Settings page on the Bandcamp site or app. Once they cancel, their subscription will ...

How does a subscriber cancel, and what happens when they do?

Artist subscriptions

Find answers and get help from Intercom Support and Community Experts

Conversations you've started through the messenger will appear here.

No conversations created by you

Try using different keywords or checking for typos.

No conversations found

Title

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Empty Help Center

Uh oh. That page doesn’t exist.

Home

Search results

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.