Bandcamp

Our policy is to issue refunds if you could not access the show for a technical reason. We aren't able to issue refunds when a ticket has ...

I need a refund for my live stream ticket.

Never fear! If the artist chooses, you’ll receive an email with a replay link one hour after the live stream is over. The replay will be a...

I missed some (or all) of the live stream!

Unfortunately, that isn't possible at the moment.

I can't attend the live stream. Can I transfer my tickets to someone else?

I bought a ticket for a live stream, but I can't find my receipt.

First, you'll want to ensure your internet connection is strong enough to stream video. You can start by checking your network speeds here...

The live stream I am watching is having problems with streaming quality.

Live chat is an optional feature that artists can disable, either for the entirety of the show or temporarily. When chat is disabled tempo...

I can't see the live stream chat.

To attend a Bandcamp Live show, you need to make sure you are logged into the same Fan Account that you used to purchase your ticket. If y...

I bought a ticket but I’m not able to get into the live stream!

Attending a live stream

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