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Activate your account, then check if you used an alternate or PayPal email. If so, link it under Settings > Fan to show your items. If your email contains a…

Some of my purchases are missing from my collection. What do I do?

Click "Edit Profile" on your Fan Page to upload images, update your location, and add a bio. You can also drag items to rearrange your collection, hide public purchases, toggle…

How do I edit my Fan Page?

Check your spam folder. To resend the activation email, click "Follow" on any account or add an item to your wishlist. If you made a typo, you can also fix…

I never received the activation email for my fan account. Now what?

Your collection includes music you purchase, redeem via download codes, or add to your wishlist using the heart icon. Note that downloading a free track by entering $0 will not…

How do I add music to my collection?

You can't merge accounts, but you can consolidate collections. Log in to the account you don't want, delete it from the Fan Settings tab, then log in to your main…

I accidentally made more than one fan account. How do I merge them?

To stop receiving emails, click "unfollow" on your Following tab or use the "unsubscribe" link at the bottom of any email. You can find more email management options under the…

I no longer want to receive emails. How do I unsubscribe?

You can hide individual items in your collection by hovering over them and clicking "hide." To make your entire wishlist private, choose "private" from the dropdown menu located to the…

Can I make my collection private?

To cancel an artist subscription, go to your settings icon, then select Settings > Subscriptions, and click the cancel link next to your payment details.

How do I cancel my subscription to an artist?

Log in and click the grey "hidden items" link on the right side of your collection page. Hover over the item you want to restore and click "unhide album."

How do I unhide a hidden purchase in my collection?

You can't permanently delete purchases from your collection, but you can hide them. Just log in, hover over the item, and click "hide." This moves it to a private section…

How do I delete items from my collection?

Purchases are permanently tied to the email used at checkout. Disconnecting a payment email will remove those items from your Collection. However, you can add a new payment address for…

Can I unlink a payment email from my Fan account?

To delete your fan account, navigate to the Settings > Fan tab, find the Termination section, and click "Click here to permanently delete your Fan account." To delete an artist…

How do I delete my fan account?

Just signed up for a Fan account? Start here!

Fan Accounts

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