Bandcamp

Everything you need to know about selling on Bandcamp

Artists & Labels

If you’ve received an invite to connect to an Artist or Label and you don’t know the sender, no action is required on your part. You can i...

I received an invitation to connect to an Artist or Label I don’t know.

To create an additional artist account on Bandcamp, log out of your current accounts and sign up as an artist using a unique email, username, and password. You can also…

Can I have multiple artist accounts?

Our tools let labels and artists work together seamlessly, so that no one needs to share login information or upload multiple versions of ...

I’m an artist and just received an invitation to join a label. How does that work?

Tags are an important part of our search and Discovery features. You can add them to your Profile page for Genre and location. You can also tag each album and…

What are tags, and how do I use them?

You can have both a fan and artist account on Bandcamp. To avoid login headaches, use unique login credentials for each account, then connect your accounts from your Settings page.

I already have a fan account. Can I create an artist account?

Buyers must have a Fan account to appear in the “supported by” section of the item they bought. Fans must also have a profile picture and/or at least four purchases to…

Why is a buyer missing from the "supported by" section of my release page?

For charity release, we recommend coordinating with the organization you're working with to transfer any funds raised. Please note that if...

How do I set up a charity release?

To delete your artist or label account, visit your Profile page and click “permanently delete this account.” If your account is linked to a label, ask them to unlink it…

How do I delete my artist or label account?

Does Bandcamp have an API?

Avoid scams by ignoring urgent requests, overpayments, or off-site refunds. Bandcamp only emails from @bandcamp.com and never asks for passwords. If a message seems suspicious, do not reply—report it to…

How to recognize a suspicious message

Initial setup info for your Artist or Label account.

Account Basics

Setting up your Bandcamp account for Labels

Bandcamp for Labels

Bandcamp offers three different reports to help you track and manage your sales and revenues: the revenue summary report (which focuses on...

Which sales report should I use?

Set payment recipients in the item editor's pricing section. For options to appear, the artist must first add their PayPal address to their Profile page. Labels control overrides, while items…

Where do I set who gets paid for a given release?

Your first month costs $20, even if you exceed 15 artists right away. Future months are billed at $20 or $50, depending on your total artist count at the end…

What if I suddenly change pricing tiers?

Cancel your subscription via your Profile page. Features remain active until the paid month ends; no partial refunds are given.

How do I cancel my Label account, and what happens when I do?

Sales reports and understanding artist payments

Accounting

Can I see some examples of other labels that are already on Bandcamp?

You can customize the order of the artists listed on your label account's "Artists" tab by hovering over the image to reveal a "move" icon. Then you can drag and…

Can I customize the order in which artists appear in the artists tab?

Label accounts on Bandcamp cannot customize the order of their releases on the Music and Merch tabs. The page will automatically sort by newest to oldest and cannot be manually…

Can I customize the order of my releases in the Music tab?

Go to your Profile page, and in the section titled “Home Page,” you’ll see a radio selection for setting your default tab.

How do I make my artist/music/merch tab the default when a visitor comes to my site?

Design

Bandcamp is more than a direct-to-fan storefront, we’re a retail music destination in our own right. Fans have paid artists ${{bcstats_tot...

I already have a direct-to-fan store for my label, why bother setting up on Bandcamp?

We've streamlined the conversion process so that no music, merch or images already on your page need to be re-uploaded, and all of your st...

How do I convert my artist page to a label account?

Is there a type of label that should not get a label account?Yes. A label that primarily releases one-off reissues should probably stick w...

Is there a type of label that should not get a label account?

Setup

(If you don’t already know about track/album codes, you can learn more about them here.) Label accounts get 3,000 codes to start, and we a...

How do label accounts work with track/album codes (formerly known as download codes)?

Labels can choose to hide artists on their roster. This allows the label to sell items from the artist, but without the artist or any of t...

Hiding and unhiding artists

The label level mailing list is not a rollup of all your individual artists’ mailing lists. Fans joined a mailing list for a specific arti...

How do label accounts work with mailing lists?

Use our Territory Support tool to assign rights to a release's sales to Artists or Labels based in other regions.

How do I share a release with a label who holds the rights in a different territory?

Oops, a dupe. It’s not possible to merge releases together or move sales data over from one release to another. Setting the lesser-sold ve...

I added an artist to my label that was already selling their own version of an album. Can I merge them?

Mailing lists, track/album codes, and more

Tools

We recommend separate accounts for each artist under a label because then the artist can have their own distinct visual design, their own ...

Why create individual artist accounts for each artist under my label?

Use the “+ add” menu in the navigation bar. If the artist is already on Bandcamp, choose “existing artist.”  Requesting access from the ar...

I’ve just signed a new artist, how do I add them to my label account?

Label invites are sent to the artist’s login email address, which is the address listed on their Settings page. They’ll want to make sure ...

I invited an artist to my label but they didn’t get the notification.

If a release on your label should live on an artist page, just append /label_conversion to the end of your label’s URL. This tool will sca...

How do I assign an existing release to an artist page?

Should your relationship come to an end and you wish to transfer the page and its contents over to the artist, just roll over their image ...

How do I remove an artist from my label roster?

We strongly recommend sharing the existing page instead of making a second page for the artist. Creating duplicate artist accounts confuse...

My artist already has a page on Bandcamp, but we want our own version.

Making changes to artist pages connected to your label

Working with Artist Pages

Bandcamp Live

It’s a bit what it sounds like: a subscriber only Listening Party allows you to set up a Listening Party exclusively for your subscribers....

What is a Subscriber Only Listening Party?

Listening Parties are free, audio-only Bandcamp Live events to preview albums and chat with fans. The album plays automatically from the start, and the chat remains open for 1 hour…

What is a Listening Party? How does it work?

Our goal is to make setting up and hosting a Listening Party as simple and hands-off as possible. We’d like to encourage active, dedicated...

How do I set up my Listening Party?

The Listening Party chat is open to all logged-in fans by default. You’ll have the option to turn on Supporter-only Chat to limit the chat...

Who can participate in a Listening Party chat?

Assigning moderators for your Listening Party is not required, but we highly recommend having one or two trusted helpers to moderate the c...

Do I need a moderator for my Listening Party?

Can I schedule more than one Listening Party for my album at a time?Not yet. Currently, it’s only possible to schedule one event per album...

Listening Party FAQ

Let fans preview your upcoming release live!

Listening Parties

For desktop streaming, you can use any streaming software you choose, though we highly recommend Open Broadcaster Software (OBS). It’s fre...

What software do I need to run a live stream?

We recommend streaming on Bandcamp via OBS, as it's free and fairly easy to use, but also deeply configurable.
You can download OBS here.
...

How do I run a live stream on Bandcamp using OBS?

When creating a live stream on Bandcamp, you will be asked to test your connection before publishing. You can also continue to test to you...

How do I test my live stream?

Pre-show testing
You should visit the show page well in advance of the scheduled start time so that you can do a final connection test and...

How do I start my live stream?

Yes! You can use a pre-recorded show. To do it, you’ll need streaming software like OBS (or another video encoder) to send your video as a live stream. Just load…

Can I upload a pre-recorded show instead of a live stream?

If you choose to enable chat, it’s highly recommended that you add one or two trusted friends or fans to moderate chat while the show is i...

Do I need a moderator for my live stream?

Publishing your show will notify your existing followers and hopefully you should see some ticket sales or RSVPs from that. However, as wi...

How should I promote my live stream?

It depends on your connection, but in most cases the optimal settings for streaming on Bandcamp Live are:
Audio quality / bitrate: 192kbps...

What are the best audio and video settings for live streaming?

If you are experiencing issues with streaming on a fast and reliable internet connection, your OBS settings may be too high for your devic...

My internet connection is fast and stable, but my live stream is choppy when testing. Why?

If you're hosting a Q&amp;A, interviewing guests, or are a comedian performing at the cutting edge, you may want to stream to Bandcamp Liv...

How do I live stream on Bandcamp using Zoom?

If using StreamYard, you may experience low quality audio if you have echo cancellation on. You can turn this off in Settings once in the ...

When live streaming on StreamYard, audio seems tinny or low quality. Can I fix this?

To join your livestream, fans just need a free Bandcamp account. For free shows, they'll RSVP first. For paid shows, they'll need to buy a ticket and log in with…

Can anyone view my live stream?

Yes! You can sell merch during your live stream on Bandcamp. Just add your merch to your Bandcamp page, and it will show up while you’re streaming, so fans can…

Can I sell merch during my live stream?

You can run free and ticketed shows on Bandcamp. There are benefits to each:
Free
Free shows give you the best chance of bringing in as ma...

How should I price my live stream?

If you're in the US, the answer is unfortunately no. Nielsen/Soundscan recently introduced some new rules clarifying that bundled sales of...

I bundled a digital album with my live stream ticket. Will those sales still be reported to charting agencies?

You can change your live stream if you need to. It’s usually best to reschedule instead of cancelling, so fans don’t miss out. If you pick a new time, everyone…

Can I reschedule or cancel a live stream?

No. We understand that there are companies offering up-front payments to do shows on their platforms. However, we don’t do that for the sa...

I’m an established artist considering doing a live show on Bandcamp. Do you offer up-front payments?

Space to perform
Whether performing from your home, a studio or outside, consider what your audience is going to be looking at and whether...

What do I need to live stream on Bandcamp?

When the show is over and you’ve stopped broadcasting using the "End live stream" button, the show page will remain open for 60 minutes.
C...

What happens when my live stream is over?

Yes! You can turn chat off for your live stream. If you don’t want messages during the show, just switch chat off in your stream settings before you go live.…

Can I turn off chat for my live stream?

In Larix settings (the ⚙️ icon), go to "Connections" and create a new Connection with the following details:
Name: BandcampTarget type: De...

I want to live stream using Larix. What settings should I use?

Not quite. Followers are notified when you create a new show, and are sent details via email once they RSVP or purchase a ticket. They are...

Do my followers get notified when I start live streaming?

Live Streaming

Bandcamp Pro

How do I view the location of my buyers?Go to the maps section of your stats page.How is a buyer’s location determined?Regular accounts sh...

How do I view the location of my buyers?

Export your sales from Tools page. You will see columns in the exported file for location and referrer.

How do I view the referrer data of my sales?

We recently updated our Google Analytics to GA4, as Universal Analytics will stop being supported by Google starting July 1, 2023. If you ...

How do I connect Bandcamp to Google Analytics?

Pro Stats

Head on over here. If you don’t have an artist account yet, you’ll first need to sign up. If you already have an account, just log in and ...

How do I sign up for Bandcamp Pro?

How to change the PayPal account that is billed for Bandcamp Pro:
Unfortunately, because of the way PayPal's recurring billing system work...

How do I change the account or billing method for Bandcamp Pro? 

Sorry, we don’t provide invoices. If you’re subscribed to Bandcamp Pro or Bandcamp for Labels, you can log in to your PayPal account and p...

Do you provide invoices for my subscription to Bandcamp Pro or Bandcamp for Labels?

How do I cancel my Pro subscription, and what’s your refund policy?
You can cancel your subscription at any time by going to the Account D...

How do I cancel my Pro subscription, and what happens when I do?

Getting started with a Bandcamp Pro subscription

Setup and Billing

With private streaming links, you can share your music anywhere you can send a URL. Now if you want something to be broadly available, we ...

How can I send my private streaming links?

Using your Bandcamp subdomain as your Bluesky handle lets your Bluesky followers know it’s really you. For example, instead of your handle...

How do I use my Bandcamp subdomain as my Bluesky handle?

Due to recent changes in the handling of third-party cookies, we are currently unable to support custom domains. We're continuing to inves...

How do I set up a custom domain on Bandcamp?

To invite select people to listen to private tracks or albums on Bandcamp, we recommend utilizing our private streaming feature, available for Bandcamp Pro accounts.

How does private streaming work?

Only people you invite or share the link with (and ticket holders, if it’s a paid show) can join. They aren’t public or searchable, so your stream stays limited to…

Are private streams secure?

Private streams are meant for smaller, controlled audiences; you need to invite fans or share a link for them to join, but there are no specific limits.

Are there any restrictions on private streaming?

Head to a track’s editor page, or click on an individual track in an album editor - you’ll then see this “add video” link towards the bott...

How do I upload a video?

If you’re using Internet Explorer 9 or lower, or Opera 11.6 or lower, then you won’t be able to select multiple files at once from the fil...

Why isn’t batch upload working on my browser?

Unique tools for Bandcamp Pro subscribers

Pro Tools

Fan Engagement & Community

When a fan buys something or follows you on Bandcamp, they are automatically given the choice to add their email to your mailing list. For...

How do I collect emails?

Go to your Tools page. In the section titled “Mailing list,” you’ll see links to export your full list, or just the addresses added since ...

How do I export the emails I’ve collected?

Would it not be a lousy user experience if a fan gave you their email address, downloaded your album, then returned to download another tr...

I made an album download email-required, but when I click to download it I’m not prompted for an email address. Why?

Stay connected with your fans through mailing lists

Collecting Emails

Abusive, threatening, or harassing behavior isn’t tolerated on Bandcamp, and we’re so sorry you’ve had to deal with that. If you’ve receiv...

How do I report someone sending threatening messages through my contact form?

As an artist, your community page is a space for you to communicate directly with your fans. We want to ensure that your messages always r...

Who can see my community page and comment on my messages?

If you have chosen to hide your navigation bar and display a custom header in its place, you will need to update your custom header image ...

I have a custom header. How can I link to my community page?

Your community page is the home of all messages sent to your fans, whether followers or subscribers. Once you have created your subscripti...

What happens to my community page when I create a subscription?

We’re sorry you’ve been the victim of abuse. Your Bandcamp community page has a number of features in place to prevent abusive behaviour, ...

How do I deal with an abusive commenter on my community page?

Your community page is a place to communicate with your closest fans. Only those who support you by purchasing a release can comment on th...

I’m not interested in a community page. How do I turn it off?

Use your Community tab to share updates with fans

Community

Getting Paid

Your payment summary page shows an overview of your Bandcamp earnings and payouts. It breaks down what you’ve earned, what’s been paid out, and any pending amounts so you can…

Reading your Payment Summary page

Moving to Stripe won’t automatically change how often you get paid. Your current payout schedule will carry over, but you can update your payout frequency in your settings if you’d…

Artists & Labels

Account Basics

Bandcamp for Labels

Bandcamp Live

Bandcamp Pro

Fan Engagement & Community

Getting Paid

Getting Started for Artists

Legal & Compliance

Promotion & Discovery

Publishing Royalties

Releases & Sales Tools

Selling FAQ

Selling Merch

Uploading & Managing Music