Contact the seller directly to work out an exchange or request a refund. To do so click the “Contact” link on their Bandcamp page or in your Bandcamp receipt. In the unlikely event you don’t hear back from the seller, please contact Bandcamp Support with details and include photos and/or videos of the damaged item. Our small but mighty team will help sort things out.
PayPal’s Buyer Protection Period covers your purchase up to 180 days from the date of the sale. After that time, your order cannot be refunded.